Privacy policy

Privacy Policy of Heim-AG Ltd.

Heim-AG Ltd. collects personal data from its users.

 

Provider and Data Controller

Heim-AG Ltd.
Via Daum 21
39050 Nova Ponente (BZ), Italy

VAT No.: IT 02923320218

PEC: heimaggmbh@pec.it

E-Mail-Adresse des Anbieters: heim-ag@heim-ag.it

 

Security and Protection of Your Personal Data

Heim-AG Ltd. is committed to protecting the online privacy of its users. We apply the utmost care and the latest security standards to ensure maximum protection of your personal data.

As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR 2016/679). We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and by our external service providers.

 

Defintion

The law requires that personal data be processed lawfully, fairly, and in a manner that is transparent to the data subject (“lawfulness, fairness, and transparency”). To ensure this, we would like to inform you about the key legal definitions that are also used in this privacy policy:

 

Personal Data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

Processing

“Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

 

Restriction of Processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their future processing.

 

Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

 

Pseudonymisation

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

 

Filing System

“Filing system” means any structured set of personal data which is accessible according to specific criteria, whether centralized, decentralized, or dispersed on a functional or geographical basis.

 

Controller

“Controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

 

Processor

“Processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

 

Recipient

“Recipient” means a natural or legal person, public authority, agency, or another body to which personal data are disclosed, whether or not it is a third party. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by such public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

 

Third Party

“Third party” means any natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

 

Consent

“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

Lawfulness of Processing

The processing of personal data is lawful only if and to the extent that at least one of the following legal bases applies. In accordance with Article 6(1)(a–f) of the GDPR, processing may in particular be based on the following grounds:

a. The data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b. Processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract;

c. Processing is necessary for compliance with a legal obligation to which the controller is subject;

d. Processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f. Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

 

Information on the Collection of Personal Data

(1) Below we inform you about the collection of personal data when using our website. Personal data includes, for example, your name, address, e-mail address, and user behavior.

 

(2) When you contact us by e-mail, the data you provide (your e-mail address, and if applicable, your name and telephone number) will be stored by us in order to respond to your inquiry. The data collected in this context will be deleted once storage is no longer necessary, or processing will be restricted if there are statutory retention obligations.

 

Collection of Personal Data When Visiting Our Website

When you use our website for purely informational purposes – that is, if you do not register or otherwise provide us with information – we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary to display the website to you and to ensure its stability and security (the legal basis is Art. 6(1) sentence 1 lit. f GDPR):

  • IP address

  • Date and time of the request

  • Time zone difference to Greenwich Mean Time (GMT)

  • Content of the request (specific page)

  • Access status / HTTP status code

  • Amount of data transmitted in each case

  • Website from which the request originates

  • Browser

  • Operating system and its interface

  • Language and version of the browser software

 

Use of Cookies

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you use. They allow certain information to be transmitted to the entity that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the website as a whole more user-friendly and effective.

 

Additional Functions and Services of Our Website

(1) In addition to purely informational use of our website, we offer various services that you can use if you are interested. In such cases, you are generally required to provide additional personal data that we use to deliver the respective service, and for which the principles of data processing stated above also apply.

(2) In some cases, we use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) Furthermore, we may share your personal data with third parties if promotions, competitions, contract conclusions, or similar services are offered jointly with partners. Detailed information about this will be provided when you submit your personal data or below in the description of the respective offer.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the implications of this circumstance in the description of the respective offer.

 

Children

Our services are generally intended for adults. Persons under the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians.

 

Rights of the Data Subject

 

(1) Withdrawal of Consent

If the processing of personal data is based on consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out based on the consent before its withdrawal. You may exercise your right to withdraw consent at any time by contacting us.

 

(2) Right to Confirmation

You have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed. You may request such confirmation at any time using the contact details provided in the legal notice (imprint).

 

(3) Right of Access

If your personal data are being processed, you have the right to obtain access to such personal data and the following information:

a. the purposes of the processing;
b. the categories of personal data concerned;
c. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e. the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing concerning the data subject, or to object to such processing;
f. the right to lodge a complaint with a supervisory authority;
g. where the personal data are not collected from the data subject, any available information as to their source;
h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

We will provide a copy of the personal data undergoing processing. For any further copies requested, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless otherwise requested.

The right to obtain a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

 

(4) Right to Rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

 

(5) Right to Erasure (“Right to be Forgotten”)

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and we are obliged to erase such personal data without undue delay where one of the following grounds applies:

a. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

b. The data subject withdraws consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal ground for the processing.

c. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.

d. The personal data have been unlawfully processed.

e. The erasure of personal data is required for compliance with a legal obligation under Union or Member State law to which the controller is subject.

f. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

The right to erasure (“right to be forgotten”) shall not apply to the extent that processing is necessary:

  • for exercising the right of freedom of expression and information;

  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

  • for reasons of public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) GDPR;

  • for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

  • for the establishment, exercise, or defense of legal claims.

 
 

(6) Right to Restriction of Processing

You have the right to obtain from us the restriction of processing of your personal data where one of the following conditions applies:

a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

b. the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

c. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims; or

d. the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted under the above conditions, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided in the legal notice (imprint).

 

(7) Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

a. the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, or on a contract pursuant to Article 6(1)(b) GDPR, and

b. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

The exercise of the right to data portability shall not affect the right to erasure (“right to be forgotten”). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

(8) Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

You also have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

 

You may exercise your right to object at any time by contacting the controller.

 

(9) Automated Individual Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:

a. is necessary for entering into, or the performance of, a contract between the data subject and the controller;

b. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights, freedoms, and legitimate interests; or

c. is based on the data subject’s explicit consent.

The controller shall implement suitable measures to safeguard the data subject’s rights, freedoms, and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view, and to contest the decision.

 

You may exercise this right at any time by contacting the controller.

 

(10) Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes this Regulation.

 

(11) Right to an Effective Judicial Remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.

 

Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. In the event that IP anonymization is activated on this website, your IP address will, however, be shortened by Google within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

(3) You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do so, you may not be able to use the full functionality of this website. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

(4) We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained help us to improve our services and make them more interesting for our users. In exceptional cases where personal data are transferred to the USA, Google has committed to the EU-U.S. Privacy Shield Framework: https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6(1) sentence 1 lit. f GDPR.

(5) Third-party provider information:
Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Fax: +353 (1) 436 1001
Terms of Service: http://www.google.com/analytics/terms/en.html
Privacy Overview: http://www.google.com/intl/en/analytics/learn/privacy.html
Privacy Policy: http://www.google.com/intl/en/policies/privacy

(6) This website also uses Google Analytics for a cross-device analysis of visitor flows conducted via a user ID. You can deactivate cross-device analysis of your use in your Google Account under “My Data,” “Personal Data.”

 

Google AdWords and Google Conversion-Tracking

Conversion Tracking by Google AdWords is an analytics service provided by Google Inc. that links data from the Google AdWords advertising network with actions performed through this website.

 

For more information about Google AdWords and Google Conversion Tracking, please refer to Google’s Privacy Policy: https://www.google.de/policies/privacy/.

 

YouTube Video

 

 

YouTube is a service provided by Google Inc. for the display of video content, allowing this website to integrate such content on its pages.

For more information, please refer to Google’s Privacy Policy: https://www.google.de/policies/privacy/.

 
 

 

Google Tag Manager

Google Tag Manager is a service provided by Google LLC for managing website tags.

 

For more information, please refer to Google’s Privacy Policy: https://www.google.de/policies/privacy/.

 

Newsletter

By registering for our newsletter system, you agree to receive regular information via our newsletter. You can withdraw your consent to the use of your personal data at any time. This withdrawal can be made, for example, by clicking the unsubscribe button at the end of each newsletter.

 

Once you have unsubscribed from the newsletter, all of your data will be deleted from our mailing list. We use this data exclusively for sending the requested information and do not share it with third parties.

 

Use of Social Plugins

 

Social plugins are integrated on this website using the so-called “2-click solution.” By default, these buttons do not transmit any data to third parties. Only when the user manually activates a plugin does this constitute consent for data to be transmitted to the operator of the respective social network and for third-party cookies to be installed. This applies only to the specific page and the selected service. Preferences regarding this setting can be stored and changed at any time using the gear icon.

 

If you choose to activate the social plugins, please read the following information regarding their functionality and which data are transmitted.

KONTAKTDATEN

Heim-AG GmbH
Daumstraße 21
I-39050 Deutschnofen (BZ)

T: +39 335 5347990

E: info@heim-ag.it

PEC: heimaggmbh@pec.it

Empfängerkodex (SDI): USAL8PV

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